by mozartsbum » Mon Aug 24, 2009 3:16 am
These people bought my loan from Liverpool Victoria. My last letter to them was on the 18th Sept. 2008 in response to their request for evidence of my circumstances. I supplied the information. I wrote: "As my medical condition is ongoing and permanent I am on incapacity benefit and pension credit, I enclose The Personal Capability Assessment and related medical report letter from my GP. I hope this is sufficient for your requirements." As a result, I had no further communication from them until the 19th of August.
I believe this is do to the fact that I was feeling like having some fun and answered the phone last week to them. They have consistently rung me several times daily and at weekends including Sundays. I never spoke to them. This time I did and used all of the suggestions that Getoutofdebtfree suggested. They/she of course carried on with the "party line" . Not listening to what I said, I ended with the lines as suggested: "Thank you and good bye." She was speaking OVER me at this point but I said my lines and put the phone down.
The result I believe was the reception of the form letter, which claims "We've still not received any satisfactory response from you about repaying the above amount", etc etc etc.
I have not entered into any contract with Cabot Financial.
My feeling at present is to ignore the letter totally and casually await their further letter. Is this a good plan of action?
Here is my letter (not sent yet as I don't want them to think I am intimidated and anxious to resolve the matter to THEIR satisfaction):
"Thank you for your letter of 19 August 2009.
Firstly, I would offer my condolences about the news of your share price plummeting in the last few months. I do hope my account has not contributed too much to your company’s poor performance.
Your last letter to me of 15 September 2008 from your colleague was replied to with my letter and enclosures of 18 September 2008. I received no further communication from your organization until your present letter, which is mildly curious, particularly as I had supplied you with the information you requested.
I am, therefore, not a little bemused by the reception of your current “form” letter, which has absolutely no relationship or cognizance of our previous communication and correspondence. I suggest you refer to that record and “paper trail” should you have any doubts.
Your current letter and attitude is therefore an irrelevancy and, in fact, may constitute ‘harassment’ by adding insult to injury and I may be forced to take further action under Section 1 of the Protection from Harassment Act 1997.
Yours sincerely, "
Is this a good/bad letter/strategy/tactic?
Thanks for any comments/suggestions/advice/criticism