I contacted the Natwest Helpline after being advised to call them because of my overdraft which has now exceeded -£800. It's building at a rate of £6 per day, and that's why I got a bit worried and contacted them.
I spoke to a collections girl who asked me my name, DOB, Account number and Sort code. She said she would put me through to a team where my full overdraft can be written off... and I can negotiate paying a minimum of £5 per month until I have the means to back back my loan.
I still have not sent the letters yet, and did'n't agree to anything on the phone. Obviously they recorded the call.
--Where do I stand with this now? Am I good to send the letters now, or has my contact with them thrown a spanner in the works?
Startliving wrote:Hi Go-Getters
I've got a Natwest unsecured loan, and the last payment
they took was a couple of months back in March 2012.
Actually... when they last took payment via direct debit, I had
about £100 in my account and the monthly payment was £187.
So this has taken my balance into the overdraft (I've got a £100 limit)
and since then they've been bombing me with £6 a day fee's.
I've since cancelled all direct debits with Natwest.
You can see the letters I'm getting from Natwest below.
That said ... is this a good time to send the first letter?
Thanks ... fellow go-getters!