Hi I am new to the forum, but have been having problems with Lowell portfolio/red collections regarding an old hsbc account and OD, Have sent prove it letter after a couple of months they have sent some old dupicate statements and are asking for payment, does this prove it?, the statements also have a number of charges that were added for returned items etc., are these allowed to be added to the sum in question or could they be disputed.
Futher to reading your letters 1/2/3, having stated the ball rolling with a prove it letter would i be able to just send letter 2, or start again with letter one.
The response that I had from lowlife stated that they did not have to provide an agreement just statements these only have a name on them and account no. but not address or the normal details in the top right hand corner account balance/od limit etc., the final statement was ZERO account transfered. (lowlife added that this ZERO balance was due to the account being sold to them but they had no details and had to wait weeks for the statements to be sent) polo126
PER ARDUA AD ALTA