Hi there butski
I'm definately going to be getting to that, but alas not yet. There is still the full hearing to go, unless we can settle our differences beforehand. This is where I would like to know, if I send a really strong letter i.e drop the case or else I will sue you etc, can they show that to the judge and in someway make me look bad?
Thought would be much appreciated

One final footnote. Everywhere I have gone for help on this have been hopeless apart from here. Solicitors will not touch it as the claim is to small (no chance of a big pay day), the Citizens Advice are a joke (no knowledge at all, and scared they might get sued), The OFT are a massive talking show who won't help, just hand out leaflets. The best bit is they all tell you to seek advice from each other, so it makes it impossible to get real advice. This place is great, now the majority of my knowledge has come from reading up on actual law (the consumer credit act and contract law are stonkers, and a good read), however from the perspective of being able to gain power from others is everything. Many thanks to all who have helped so far, and to the site owners for making it possible for me not to go through this fight alone

I will be back with more news, and a full run down on how I think all the companies have left themselves wide open on this.
Regards