good morning all
this is a bit of a different gas problem i think as i am having an argument with our lpg gas suppliers.
they are refusing to delivery any more gas - even though we have paid our payment plan all along and paid in full for bulk deliveries etc - but their own driver accidentally put a load more gas than we asked into our tank and now they are demanding a lump sum of £1000 - which we cannot afford. on top of this they have added obscure charges here and there and penalties for late payment etc and are now threatening us.
is there a letter system i could use relevant to this situation? i have used the three letter stages many times before with great success - but dont know how to deal with these lot. they are abusive and demanding - so any help would be greatly appreciated as always.