Laffey, are you paying the bill by Direct Debit? if you are then you will not get a bill as such, its more of a statement of what went out of your account last 1/4 and how much will go out on a given date for the current 1/4.
I have told my Water company to stop attempting to take payment from me by direct debit (Rescinded my permission for them to use the Direct Debit currently in force) and they assured me the next correspondence would be a bill in three months time, I asked will it have a Bank Giro Credit slip attached and the Lady said yes.
Once you are no longer paying by direct debit they then have to ask you to pay and in doing so would send a Bank Giro credit slip on the bottom of the bill.
I hope this makes sense to you.
Best regards from Dave
I am the wind that rustles the leaves, I am the heat from the Sun, I am the waves that crash to the shore, I am ME, The Guardian.
As much as I adore Nature, feel part of Nature and at peace with Nature, I still dislike Bull_Sh*t.