Next move please

[davidt63]

The OZ credit card company sent me a letter that I can see through the address window, is my invoice returned. Should I open the letter and then send them another invoice or if I do am I accepting that I am the person in the address. Should I wait for the next letter or go back on the offensive?
So far the CEO & a minion have had all 3 letters and an invoice, they ring everyday to which we reply he's not here, he's away can you write to him is said, still they ring though. Is it ok to send estoppel or can you advise what should my next move be please.

Cheers

[GANGSHIELD]

The OZ credit card company sent me a letter that I can see through the address window, is my invoice returned. Should I open the letter and then send them another invoice or if I do am I accepting that I am the person in the address. Should I wait for the next letter or go back on the offensive?
So far the CEO & a minion have had all 3 letters and an invoice, they ring everyday to which we reply he's not here, he's away can you write to him is said, still they ring though. Is it ok to send estoppel or can you advise what should my next move be please.

Cheers

Estoppel after 30 clear days of no contact from them/acknowedged by you i.e. do not answer the phone - ignore, or by letter from them, that would include them returning your letters to them, meantime I would Bill them for the contacts to you at this time and attach the letter 3 they have sent back with a note that the schedule of fees in the Bill relate to those as within letter 3 i.e. tacit agreement which they received on such & such a date, copy enclosed for easer of reference.

]The estoppel can be done at a later date, but letter 3 is the Tacit event until then.

[ceylon]

i think gang may have been on the beer
just send them a new bill with the added charges on
its ok to open the letter

[GANGSHIELD]

i think gang may have been on the beer
just send them a new bill with the added charges on
its ok to open the letter

Oppppssss - sorry mis-read item - it was the Invoice returned not the letter (3), was 3.a.m. here (could not get back to sleep), they were the days when I had a drink , few years ago now, apologise for misreading the item. Owe you a beer on that one Ceylon.

Would suggest that when you send the Invoice do not forget to add the charge from previous Bill to Total.?

[davidt63]

Thanks gents, I don't think beer is required so much with the thrill from this. Here is a letter from them for your info.


June 4th
The letter states
They refer to my L1, L2 & L3 in May regarding my account. Following a review of my documentation, they can advise that they do not recognise the method by which I am seeking to settle my account. The document has not been issued by from a court of law or tribunal and is not legally enforecable. They are therefore returning copy of the documentation that I forwarded to them.
(L3 + Stamp with thumbprint on it & my TM with thumbprint again in red ink)

He confirms the they do not consider this documentation to have had any impact on any obligations I currently have to them. No settlement has been reached with them and my balance is x.
If I have any further queries I can contact them blah blah.

Should I send an invoice including the old account and denial of access or wait till 30 days are up then estoppel?

Cheers

[davidt63]

Sorry it was L3 & not an invoice, perhaps I was drunk haha

[GANGSHIELD]

Sorry it was L3 & not an invoice, perhaps I was drunk haha

Ah! so it was letter 3, no o.k. send Bill to them as per contact (letter received after they received the original letter 3), attach letter 3 they returned and on Bill, refer to the Tacit agreement attached which they returned for ease of reference as to the charges set there-in. Is what I would suggest.

[davidt63]

Thanks Ceylon & Gangshield, should I wait a few days more to invoke the 30 days no contact before I send the next bill, that way I can send estoppel also, see below & again many thanks.

Thanks gents, I don't think beer is required so much with the thrill from this. Here is a letter from them for your info.


June 4th
The letter states
They refer to my L1, L2 & L3 in May regarding my account. Following a review of my documentation, they can advise that they do not recognise the method by which I am seeking to settle my account. The document has not been issued by from a court of law or tribunal and is not legally enforecable. They are therefore returning copy of the documentation that I forwarded to them.
(L3 + Stamp with thumbprint on it & my TM with thumbprint again in red ink)

He confirms the they do not consider this documentation to have had any impact on any obligations I currently have to them. No settlement has been reached with them and my balance is x.
If I have any further queries I can contact them blah blah.

Should I send an invoice including the old account and denial of access or wait till 30 days are up then estoppel?

Cheers

[GANGSHIELD]

Thanks Ceylon & Gangshield, should I wait a few days more to invoke the 30 days no contact before I send the next bill, that way I can send estoppel also, see below & again many thanks.

Thanks gents, I don't think beer is required so much with the thrill from this. Here is a letter from them for your info.


June 4th
The letter states
They refer to my L1, L2 & L3 in May regarding my account. Following a review of my documentation, they can advise that they do not recognise the method by which I am seeking to settle my account. The document has not been issued by from a court of law or tribunal and is not legally enforecable. They are therefore returning copy of the documentation that I forwarded to them.
(L3 + Stamp with thumbprint on it & my TM with thumbprint again in red ink)

He confirms the they do not consider this documentation to have had any impact on any obligations I currently have to them. No settlement has been reached with them and my balance is x.
If I have any further queries I can contact them blah blah.

Should I send an invoice including the old account and denial of access or wait till 30 days are up then estoppel?

Cheers

wait is what I suggest.

[davidt63]

Cheers bud, it's only another 8 days God bless ya guvnor