I've just received a response from one of my banks which has several errors in it.
I will be continuing with the process but I would appreciate any comments.
I do not wish to name the bank yet as I am sure they monitor this board but I will post my correspondence when I have completed the process.
The letter is a standard response I have seen posted here previously but with some differences.
1. The letter is addressed to me personally, not to Mrs/Mr etc
2. The address is spelled wrong but it still reached me
3. It says I am a resident of England and Wales, which I am not
4. It says I entered into an agreement in 2003 and it became a properly executed agreement in 2009 - what happened between 2003 and 2009? If it only became an executed agreement after 6 years, should I ask for a refund of payments for these 6 years as I appear to have been paying on an agreement which had not been executed?
Any advice would be welcome, and thanks in advance.
There Is No Spoon!