New here, ongoing issues with Cap One

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New here, ongoing issues with Cap One

Postby Nories » Sat Oct 15, 2011 10:56 pm

Hello
Just found this site although 'discharge your debt' was mentioned to me a couple of years ago by a colleague :oops:

My current situation is that I have not paid Cap One for about a year and a half - the phone calls have stopped and we've had various letters from different debt collectors. I received my first letter from Fredrickson earlier this week.
I let 'Delete UK' check out for any 'uninforcible credit agreements', this resulted in the agreement being 'unenforceable' and I stopped payments. Delete UK then folded and my case was handed over to 'Credit Clear Services' who have re-audited my card and found that there was not any breaches significant enough to be deemed unenforceable! Solicitors :evil:

So, I continue not to pay but have loads of catching up to do on this site. Quickly reading through the Cap One section of the forum; should I send letter1 off or am I too far down the line?

Sorry for jumping straight in.
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by Advertising » Sun Oct 16, 2011 1:23 am

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Re: New here, ongoing issues with Cap One

Postby ceylon » Sun Oct 16, 2011 1:23 am

letter 1 will do
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by Advertising » Sun Oct 16, 2011 11:17 am

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Re: New here, ongoing issues with Cap One

Postby Nories » Sun Oct 16, 2011 11:17 am

Excellent
To whom do I send these letters - Cap One or Fredrickson(even-though they are the same company!)
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Re: New here, ongoing issues with Cap One

Postby ceylon » Sun Oct 16, 2011 12:00 pm

send bank letters to cap 1 and debt letters to fredrickson
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Re: New here, ongoing issues with Cap One

Postby Gilligs » Mon Oct 17, 2011 4:16 pm

Hi Ceylon

Is this what you should do for any card that has been passed to debt collectors? ie send bank letter to lender and debt letter to debt collector?

Just trying to get things crystal clear before proceeding :)
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Re: New here, ongoing issues with Cap One

Postby ceylon » Mon Oct 17, 2011 6:12 pm

yes
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Re: New here, ongoing issues with Cap One

Postby Nories » Fri Oct 28, 2011 11:37 pm

Right, now I'm a little wiser as to the way forward and am about to commence the 3letter process to all parties, this is a breakdown of my current situation:

I've had a credit card from Capitol One since 2004 and in Aug 2010 I had the card checked for breaches in the Consumer Credit Act 1974 and to identify any potential breaches based on the improper execution of the credit agreement (my wife works for a company that does this type of thing!). The report came back stating that there were breaches in the agreement and for me to stop making payments to Capitol One, this report cost me nothing as the fee was added to the credit card balance :D
I guess many people take this route as the information contained within this website, and many others like it, is not known by everyone.......yet!

Aug 2010 - payment to Capital One didn't go and I got a 'Please make a payment to bring your account up-to-date' letter
Sept 2010 - same letter again
Oct 2010 - 'Notice of Default served under section 87 (1) of the Consumer Credit Act 1974' - ooeerr, starting to get serious now, the letter also stated that if I did not pay then 'FURTHER ACTION MAY BE TAKEN AGAINST YOU'. This is when the telephone calls started.
18th Oct 2010 - The company who completed the report wrote to Capitol One again, informing them of the prescribed breaches in the credit agreement.
28th Oct 2010 - 'Notice of Sums in Arrears' - 'In order to comply with the amended Consumer Credit Act 1974 we are required to provide you with this notice'

All the above letters cam from Jaidev Janardana, Senior Director of Collections.

31st Oct 2010 - Capital One - informing me 'Its going to take us a little while to look into your situation and come back with a detailed response' - letter from Sven Lagerberg, Head of Executive Response Centre
4th Nov 2010 - Capitol One - letter advising me 'that they have fully complied with my request under section 78 of the CCA 1974. The agreement is also fully enforceable' also 'we do not consider contacting you to reclaim your outstanding balance as harassment. We call our customers to see if we can help in any way' - letter from Katie Smith, Executive Response Centre
26th Nov 2010 - Capitol One - 'Statement of Default - your Capitol One account is now officially in default' - they stated that they had terminated my account, will notify the credit reference agencies and may place my account with, or sell my account to a debt collections agency. - letter from Jaidev Janardana again.

30th Nov 2010 - letter from F.T.C - informing me that Capitol One had appointed FTC as their managing agent for the purpose of securing repayment. - FTC is a trading division of CapQuest.
7th Dec 2010 - letter from F.T.C - 'we note with regret that you have chosen not to deal with this matter despite our previous communications' - I had no intention of paying anyone :lol:
17th Dec 2010 - letter from F.T.C - 'your account may be passed to a specialist debt collection agency', also, 'We must hear from you before 26 Dec 10 to stop the next course of action being taken'
9th Feb 2011 - CapQuest - informing me that CapQuest Debt Recovery Limited will be managing my account and may include 'Personal visits by our doorstep collection agency' and 'Possible Litigation'
22nd Feb 2011 - CapQuest - they inform me that I have no outstanding CCJ's registered against me at my address - thanks for that ;)
8th Mar 2011 - CapQuest - 'LETTER BEFORE ACTION' - 'we would like to offer you the opportunity of making a final payment of£xxxx' - this amount is half the owed balance :!: This letter also goes on about 'should litigation be instigated' and 'seeking an Order of the Court' - this time I must make contact before 21 Mar 11
22nd Mar 2011 - CapQuest - 'It is apparent that we need to start the litigation process to resolve this matter', this time I must make contact before 04 Apr 11, again the amount is half of the owed balance - letter from Marcus Butterworth, Litigation Dept
14th Apr 2011 - CapQuest - 'We confirm that your account has been placed on hold until 27 Apr 11 whilst we investigate this matter for you' :?:
29th Apr 2011 - CapQuest - 'With regard to your dispute, our client states that: Passed to complaints department, thanks' :?:
16th May 2011 - CapQuest - 'NOTICE OF DOORSTEP AGENT VISIT' - they are now in the process of making arrangements for 'ScotCall Limited' to visit me. I should contact them by 21 May 11 or an agent will be despatched. Once again the settlement figure is half the owed balance.
8th Jun 2011 - ScotCall Debt Collecting Services - informing me that if I fail to pay immediately, my account would be passed to one of their Field Representatives - letter from Mrs J Hart
24th Jul 2011 - Capitol One - 'I am writing to advise you that your account is no longer being managed by the Debt Collection Agency who were acting on behalf of Capitol One', 'Your account has now been returned to Capitol One. It is important that you continue to make payments to your account' - I haven't paid you lot any money since Aug 2010 and I am not gonna start anytime soon :lol: :lol:
5th Oct 2011 - Fredrickson International Ltd - 'CONFIRMED RESIDENT' across the top of a yellow card, 'This account is seriously in arrears and you have failed to reply to correspondence or make a payment arrangement despite trace enquiries showing you as living at this address'

15th Oct 2011 - found this place and now know there is a method of addressing these people and I am due to print out letter1 for both Capitol One and Fredrickson. I've already completed the copyright/trademark process.

So, nothing has happened in over a year, if I broke any laws I'm guessing I'd have done the court route by now?

If no-one minds, I'll keep this post updated as the situation progresses.

Peace to all :)
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Re: New here, ongoing issues with Cap One

Postby guardianofwithinaolcom » Fri Oct 28, 2011 11:51 pm

I would also put a denial of rights of access notice up on the border of your property or if unable to do that put one at each of the entry points into your home,such as front door, back door balcony anywhere they could gain entry without excessive force.( I even have them on the windows) so if a debt collector does turn up ask him his name who he represents etc, then ask if he has read the notice on the door, Tell him his company and he himself will be sent a bill in compliance of that notice, thank him for his business, and tell him to sod off. When you write to the companies concerned enclose a copy of the notice, then BILL Them lol.
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Re: New here, ongoing issues with Cap One

Postby ceylon » Sat Oct 29, 2011 11:38 am

It is extremely unlikely anyone will come to your house before being taken to court also extremely unlikely; if there not bothering you carry on if they are use the letters.
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Re: New here, ongoing issues with Cap One

Postby Nories » Mon Nov 14, 2011 12:57 pm

Eventhough things have been quiet on the letter front, off both Capitol One and Fredrickson, I am starting the 3 letter process (I don't really know just 'how much' this company 'Credit Clear Services', were really helping me)

I've found that it does take some time to become more confident/aware of the new direction your about to take.
Anyway, letter 1 goes out to both outfits today :D
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