just sent my second letter and recieved just now a responce to the first, with nothing etc about addressing the points in letter 1..
how I have done it; is address the letter to the person who has sent the first letter... bet it's the same person as their name has come up in discussion with others.
when it is printed out I signed it in red Ink and sent it recorded delivery...
this is the address I sent it too, make sure that you send all letters to the same person, as I can't make out who sent this reply letter as it's just a squiggle.
hope this helps i'm sure that others made be able to explain it better..
It is a general popular error to imagine the loudest complainers for the public to be the most anxious for its welfare.. 'Edmund Burke'
In the land of the blind.. a 1 eyed man is king.. 'Desiderius Erasmus Roterodamus'