Bailiff Hotline Number

Frequently Asked Questions about Debt Collectors


Here are some of the most frequently asked questions about Debt Collectors from the forum.

If your question is not here, do try the forum, simply do a search with the search box and if you cannot find the answer, post your question under the appropriate heading, where the answers can be shared with everyone on the forum. You will find some very helpful members there.

I have had a reply to one of the letters, what now?
Unless they have given you EXACTLY what you have requested, it should be treated as a non-reply.
How long a gap do we leave between the letters?
We suggest 10 days but this can be lowered to 3 days but not less than 3 days. You can leave a little longer if you wish.
Do we have to wait for a reply before sending the next letter?
No. Send the next letter.
Why does it say in letter 1 we will be happy to pay in full if they prove the debt?
Because they can NEVER give us the documents we are requesting.
I forgot to send my next letter and its been a few weeks now, do I have to start all over again?
No just send the next letter now.