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Arvato Financial Solutions Limited concerned!

sharon.0771 asked:

Hi all,

not posted for a while, because my issues that I have with dcas, are at the moment with the FOS….and are on going, when there is any progress I will post up. please see posts

so this is a new posting, about arvato Financial Solutions Limited

not had a letter yet!

but, got a alert this morning from noddle, to say :there’s been a search done by

Search organisation: Arvato Financial Solutions Ltd (CT, SR, CR, AR, R)
Search organisation type: Arvato Financial Solutions

Search purpose: Debt Collection!!!!!!

so questions

1….who are these debt collectors, anyone on the forum dealing with these?

2……why are they searching my credit report

3….are they buyers of debt?

4….I have never seen debt collectors search done on my credit report before, is it fishing?

5….any or all feedback welcomed

I am dealing with and have done for years with the debt collectors Cabot, and also now CARQUEST Arrow Global

but both are in for complaints with the FOS

I checked on the FAC register today about these

Status: No longer authorised or cant be found?

so who are they, and why are they able to access my credit report,…..and although I have not had a letter from them yet! am I going to, and are they registered, all help welcomed, I hate being in the dark, and not knowing whats going on behind my back…

take care

Faljay replied:

1. Check them out:

2. No idea but they must have a legitimate reason or else you can report them to the Information Commissioners Office.

3. Yes, and act as agents according to them.

4. Quite likely which is not allowed. See above.

I checked as well = not found, which means they are not registered by the FCA to conduct debt collection or credit business. So, up to you if you ignore this intrusion or report them to the ICO, mentioning they are NOT registered with the FCA. And definitely do so if they contact you on the phone or by letter.

Take Care.


sharon.0771 replied:

hi Faljay

I hope you are keeping well……

thanking you for your quick and useful reply, nice one

naughty naughty A… WHAT A bunch of so and sos…..

I will update as and when on this one, but I am ahead me thinks 😆 😆 😆

I love this sitexx

Faljay replied:

Hi sharon,

Fine thanks and hope you are too.

Naughty boys the lot of them and need a good spanking!!! 😆 😆 😆 😆 😆

Take Care.


sharon.0771 replied:

😆 😆 😀

sharon.0771 replied:

ok, now still no letter from these, however….this is the best, they have been into my credit report, I only knew this because I got a alert from noddle….

and today I got an e-mail, and this is what it says:


Please let us know if you would like us to write to you at a different email address.

This is an urgent message from BCW.

We have been attempting to contact you as we require to speak with you as soon as possible.

Could you please contact us on 0344 571 4280 quoting this unique reference number ……….or alternatively reply to this email with a contact telephone number and we will arrange for someone to contact you.

Please note, telephone numbers sent will be picked up however we are unable to reply to any queries as this message is routed to an unmonitored mailbox. If you have any queries please go to

Thank you


On the 1st of June we are rebranding from BCW Group to arvato Financial Solutions, please note that after this date all communications from us will be under the arvato Financial Solutions brand. For more information please visit our website

so first of all I don’t know who BCW is?

and they have not contacted me….this is the first time, and it must be from noddle that they have obtained the info,

so has this happened to anyone on the fourm?


who are BCW

debt collectors me thinks, they must be going through credit files and contacting because of defaults on the credit file?

I don’t know what is going on, but!!!!! we all need to be careful !!!!!

I wont be replying

all help support welcomed

sharon.0771 replied:

Registered Company: BCW Group – an arvato company

Place of Registration: Scotland
Registration Number: SC223606
Registered Address: 24 George Square, Glasgow, G2 1EG

Sunday Times “Top 100 Companies to Work For” 2004, 2006, 2010 & 2011

Best 100 Workplaces UK


Firm name: arvato Financial Solutions Limited
Interim Permissions reference number: 603076




Limitation Against Permission

Permission End Date

Consumer credit business Entering into a regulated credit agreement as lender; and exercising, or having the right to exercise, the lender’s rights and duties under a regulated credit agreement. Active
Consumer hire business Entering into a regulated consumer hire agreement as owner; and exercising, or having the right to exercise, the owner’s rights and duties under a regulated consumer hire agreement. Active
Credit brokerage Credit broking
Credit broking limited to credit intermediation Active
Debt collecting Debt collecting Active
Debt-Counselling on a Commercial Basis Debt-counselling on a commercial basis Active

No right to canvass off trade premises Basic details

Firm Name:
arvato Financial Solutions Limited

Interim Permissions Reference Number:

Current status:
IP issued

FS Register Status Effective Date:

Interim Permission End Date:

Firm Reference Number:

Principal Place of Business Address:
Bcw House 24 George Square
G2 1EG

Registered Office Address:
Bcw House 24 George Square
G2 1EG


Contact Email:

Andrew Bunting
[email protected]

Disciplinary Actions:


Effective From

Effective To

Requirements & Other Information: