Moorcroft Debt Recovery

Have you received a letter from Moorcroft?

You are not the only one.

In fact, thousands of people owe them money and millions of people in the UK who are struggling with their debt.

But even still, the prospect of debt collectors and bailiffs turning up to your home to repossess vehicles and goods can be extremely daunting .

But, we are here to help.

At Get out of Debt Free we are experienced with helping hundreds of people like you, who are being chased by Moorcroft Debt Collection.

Before we go into the options you have, let’s take a closer look at this debt collector…

What is Moorcroft Debt Recovery?

Moorcroft Debt Recovery are a debt collection agency based in Stockport, Greater Manchester.

They are also known as:

  • The Moorcroft Group
  • Moorcroft Debt Recovery Limited
  • Moorcroft
  • Moorcroft Debt Collectors
  • Moorcroft Group PLC
  • Moorcrofts Debt Recovery

Like most debt collection agencies, they are registered with the FCA and are regulated by the CSA.

If you have been contacted by Moorcroft, it is likely that you owe money to them. It is also likely that if you don’t take action quickly, your credit report may be negatively affected.

Who do Moorcroft Group collect for?

They mainly collect for local council tax debts. This is when a person has fallen into arrears on their council tax, the debt gets referred to Magistrates Court and once the County Court Judgement (CCJ) has been granted, bailiffs will be instructed.

They also collect debts for:

  • Parking fines
  • United Utilities
  • HMRC
  • Virgin Media
  • Credit card debts
  • other unsecured debts

Moorcroft will then buy these debts for a percentage of the initial debt amount and use their own staff to collect them. They usually collect by phone calls and home visits.

I have received a letter from Moorcroft Debt Recovery, what do I do?

First of all, don’t panic.

But you should act as quickly as you can. The further down the debt collection process you get, the more difficult it becomes to get help from a qualified debt advisor.

The letter you receive will include the debt amount, including charges and interest and it should include where the debt originated from. Hopefully this information will look familiar to you.

Now you know what the letter is for, it’s time to take action.

When you contact us here at Get out of Debt Free, you will notice that we are highly experienced in dealing with Moocroft on peoples behalf. We have helped thousands of people in similar circumstances like you and don’t worry – there is light at the end of the tunnel.

Call us immediately and we will provide you with independent, free advice which will help you deal with this debt collection company.

The more time that passes, the further down the debt collection route you will get. This will lead to more charges, more interest and possibly further home visits. These home visits can be very intimidating, so we would always recommend that you tackle your issue with Moorcroft Debt Recovery head on.

What happens if I ignore Moorcroft?

Please don’t think if you ignore Moorcroft, that they will simply leave you alone. They won’t. If anything, there chasing will become more aggressively quickly. If you do not tackle this particular company head on, then it could escalate.

In the worst case scenario, if your debt is over £750 they can petition for your bankruptcy. They can also request a Court Order to instruct Enforcement Agents to access your property. Once they access the property they will be able to remove goods to the value of the debt.

Is Moorcroft Debt Recovery legitimate?

Moorcroft Debt Recovery are a legitimate debt collection company and they are registered by the Financial Conduct Authority (FCA) under reference 1703704.

Will Moorcroft take me the court?

Moorcroft Debt Recovery will take you to court if you decide not to pay the debts you owe to them. The only way to avoid court action is by taking out a formal debt solution, such as an Individual Voluntary Arrangement (IVA) or bankruptcy. For an IVA, you would need an Insolvency Practitioner (IP). If you would like debt advice you can contact us instantly by using our free debt calculator.

OK, so what options are available to me to stop Moorcroft?

This depends on a few different factors.

If you are only struggling with a debt that you have with Moorcroft and the amount is low (under £2000), then you can contact them to arrange a full payment on the balance. You could do this in one payment or you could split this into a payment plan. This should avoid any court proceedings and bring the matter to a close (once the balance has been cleared).

To pay off these debts you can contact Moorcroft in a few different ways:

  • Post – Moorcroft House, No.2 Spring Gardens, Stockport, SK1 4AA
  • Call them on 01614752970

If you do not have enough money to clear the balance then don’t worry, more options are available to you…


An IVA would consolidate all of your debts into one affordable monthly payment (starting from £70 per month). You would make this payment for 5 years. At the end of the 5 years you would be completely debt free, giving you a fresh start to your finances.

There are also other benefits of an IVA, such as:

  • Your Insolvency Practitioner would deal with everything on your behalf. This means that you wouldn’t receive any phone calls, text messages or visits. You would be provided with a reference number. If any company keep did contact you then you could provide them with your reference number and they would deal with your Insolvency Practitioner instead.
  • All of your interest and charges would be frozen, so your debts would not become greater once the IVA has started.
  • Your home would be protected against repossession.
  • Your car would be protected against repossession.
  • Your pension would be protected.
  • You would receive allowances which you could use for food, entertainment and your other bills.
  • It would not affect your job.

With the benefits, there are always going to be disadvantages. In the case of an IVA, this will usually be in the impact to your credit report. If you would like to see more details about IVA’s, you can call us or view our IVA page here.


Bankruptcy would completely write off all of your debt once you are discharged. The main benefits of bankruptcy are:

  • You would no longer have to deal with any of your creditors.
  • You can keep ‘exempt’ goods, this means any household items, tools for your work and vehicles if they are of low value.
  • You can keep some of your income for daily expenditure
  • You wouldn’t have to make regular payments, in most circumstances
  • You could keep any benefits you’re entitled to

Bankruptcy should not be seen as an easy option to escaping your debts. It is a very serious step and causes considerable consequences, especially to your credit record and potentially your current and future employment.

If you would like to find out more bankruptcy and its effects, you can view the Government website.

Debt Management Plan

I have written about debt management plans last, because they are not formal arrangements. This means that they are not backed up by law, such as IVA’s or bankruptcy.

But even still, debt management plans can be very useful if you have a low debt level and you just want creditors to get off your back for a bit.

It is worth mentioning that some creditors will not accept debt management plans and they can change the payment terms at any time (including demanding full repayment).

Will Moorcroft visit my home?

The simple answer is yes. As a collection agency, Moorcroft employ Enforcement Agents to collect their debts. This means that they will turn up to your door, looking to collect the money you owe them.

So, what should you do?

  1. First of all, in any circumstances do not invite Moorcroft into your home. If you do invite them into your home, it makes it really difficult to get them out (and you have provided them with permission to be there). Do not open the door to them. You can speak to them through the window. Ask for identification and a contact number.
  2. Call us immediately. Our phone number is dotted throughout our website, or you can contact us through our free debt calculator by clicking “Get Started for Free”.
  3. When you speak to us, we will need to take some very basic information about your debt situation. This will include details of your debts, your income and your expenditure.
  4. If we think we have a solution for you, we will get you in touch with a qualified Debt Advisor immediately.
  5. Your Debt Advisor will provide you with a reference number which you can use as proof that you are being represented by a financial management company. You can give this reference number to Moorcroft Debt Recovery and they will be able to speak to your debt company instead of yourself.

Of course this method should be avoided if possible. The best thing to do is speak to a debt company before Moorcroft arrive and take action. This way your debt company can contact Moorcroft before any home visits take place.

What rights do Moorcroft have?

Moorcroft have the same rights as your original creditor. That means that they can phone, email, text and visit your home to collect money they believe is owed to them.

They can not force their way into your property.

The most common tactic that debt collectors use to collect debts is constant contact. They will constantly contact you until they recover their money. Once they get talking to you, it is very difficult for you to ignore them in the future. Don’t let this happen to you, call us before you speak to them and we will provide you with the advice that you need to stop Moorcroft in their tracks.

Moorcroft Debt Recovery Frequently Asked Questions

Q.      Can Moorcroft Group come into my property to collect debts?

A.      In no situation should you allow Moorcroft Group into your property, unless they have an order from the court. If they can present an order from the court then you are legally obliged to allow them access, although this is unlikely. This usually occurs in criminal fines, such as parking fines which have escalated due to non-payment.

Q.      Can I write off my debts with Moorcroft Group?

A.      If you have a total unsecured debt amount of over £6000, you may be able to write off your debts with an IVA. This can include your debts with Moorcroft Group and any other debts which you may have. An IVA is an Individual Voluntary Arrangement. An IVA usually lasts for 5 years. At the end of the 5 years the rest of your debt with Moorcroft Group will be completely written off.

Q.      What companies do Moorcroft Group collect debts for?

A.      As debt collectors and bailiffs can purchase debts from any lender, it can be difficult to identify who they are collecting money for. You can contact the lender directly by following the contact details on our website. Many debt collectors and bailiffs collect money for parking fines, criminal fines, council tax arrears, credit cards, loans, payday loans, catalogue debts and many more.